Client

Champion Workflow Systems (http://www.champion-workflow.com) is a leading provider of Electronic Document Management System (EDMS) value added services. The client has unique expertise in document-enabling accounting and Enterprise Resource Planning (ERP) systems and transforming paper-intensive processes into efficiency-driven electronic workflows.

Project 

Laserfiche Synchronization Service, a robust system integration product for synchronizing events and data between an ERP system (Adonix) and an Electronic Data Management System (Laserfiche) with the ability to seamlessly add support for new event types and recover from system failures.

Business Need 

Champion was looking for cost-effective and reliable technical resources to code and program its Laserfiche Synchronization product in order to free-up internal resources to focus on its consulting practice.

The Solution

The Nightstar developer worked directly with Champion’s lead business consultant.  Champion developed the requirements specifications and design details, oversees the overall project management and is the prime interface to Champion’s client.  Nightstar was responsible for all aspects of the technical design and programming, including:

·          Creation of specialized and business cases

·          Functional integration of the event queue monitoring, retrieval of events and parameters from the queue; loading, execution and storage process, action sequence and action objects; windows event logging

·          System and integration testing, issue fixing and retesting

·          Documentation of the product configuration and maintenance guidelines

Client

Puddingstone & Associates is a multi-state, multi-rep sales agency serving the interior design market.  Puddingstone covers a 16 state region, including Pennsylvania , New Jersey and New York up to New England , representing over 50 high-end and custom interior design manufacturers.

Project 

My Sales Tool (MST) (http://mysalestool.net), a powerful on-line contact and sales management tool for sales agencies.

Business Need 

Sales Agencies distribute multiple products from multiple manufacturers through a network of in-house and independent sales representatives and retail outlets. 

The client was unable to find an acceptable off-the-shelf customer relationship management or contact management system that met the unique needs of the sales agency industry; and previously had developed a customized PC-based software application using on an older version of Microsoft Access.  The original software and database were extremely unstable and unreliable; and, more importantly, the system was not scalable, a major obstacle for a growing company.

The Solution

Nightstar is project-managing the end-to-end technical design, development and testing of a highly customizable web-based sales agency application for managing suppliers, customers, sales representatives and sales records.  Nightstar also provides on-going application support and hosting, back file conversion and on-going data entry support for the MST application.  The system supports Puddingstone; and is being launched commercially for other sales agencies and sales reps.

MST is built on the Microsoft.net technology with a powerful Microsoft SQL Server database backend for secure and reliable storage of critical sales, vendor and customer information.

The application offers a wide variety of reporting and analytics functionality as well as the ability to efficiently import and export sales and customer data from/to industry standard data formats and applications.  Key features include:

·          Immediate, secure access to company information

·          Real-time reporting

·          Web-based system allows for multiple simultaneous users

·          Import and export data in conjunction with Microsoft Excel

·          Simple, easy-to-use user interface allows for quick and easy training

Client

Undisclosed Client is a leading information management and information technology solutions provider serving local businesses, Fortune 100 and 500 companies, as well as state governments, the US Air Force, the US Army and the US Navy.  Its services include business process analysis and engineering, information technology software design and development, project management, database design and development, data conversions, systems integration, regulatory and compliance software, web applications, network engineering and mobile development applications.

Project 

A leading business-to-government (B2G) regulated object Reporting Portal.  Client is recognized as a leader in regulated object reporting across North America .  The Reporting Portal is an enterprise regulatory management system designed specifically to support multiple programs within state government such as boilers & pressure vessels, elevators, building codes, trade permitting and licensing. The Reporting Portal is utilized in over 21 states, by multiple regulatory agencies and a range of national and international corporations, with thousands of users processing approximately one million transactions through the system annually.

Business Need 

Client was looking to grow its IT capabilities without sacrificing quality.  It wanted a strategic outsourcing partner that would provide complementary skills and capabilities and which could provide a seamless front to Client’s customers.

The Solution

Nightstar provides Client a dedicated offshore team of IT specialists and project managers who work in an integrated fashion with its US-based resources as part of a virtual global team.

As part of the B2G line of business, the Nightstar dedicated team supports Client’s flagship reporting portal product, supporting a wide range of work including report migration from VB6 to .NET, report development, modification and troubleshooting, web page migration from ASP/VB6 to ASP.NET/CT#, web page development, modifications and troubleshooting, database modification and troubleshooting (T-SQL, SQL Server 2005).

Client

Undisclosed client is a US-based provider of global teleconferencing and web conferencing services targeting the small and medium businesses and organizations.

Project 

Application development and maintenance of the billing engine and customer care platform.

Business Need 

Client required a customized and scalable billing and customer care platform with the flexibility to support a wide variety of products and services.

The Solution

A complete Web-based platform for customer acquisition, customer care, account management, capacity management as well as operational, financial and management reporting. The proprietary conferencing platform also includes a flexible and sophisticated billing engine that supports dynamic rate plans, promotions, discounting plans, referral-based sales channels and rapid rollout of new products and services.

The solutions platform is built on the Microsoft.net technology with a powerful Microsoft SQL Server database backend for secure and reliable storage of critical sales and customer information.